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Cancellation Policy

We hope you don’t, but in case you need to cancel an amazing LOCAL COOLTOUR experience, don’t worry, take a look at our cancellation policy.

  • In case the booking is cancelled by your host you will receive 100% refund
  • If you cancel your booking more than 4 days before the booking date you will receive 100 % refund
  • If you cancel your booking less than 4 days before the booking date booking, LOCAL COOLTOUR will keep the reservation fee you’ve already paid. Each experience has a different reservation fee depending on, tickets in advanced to buy, reservations to be made, etc.
  • In the event of adverse weather conditions, LOCAL COOLTOUR, acting under the premises of good faith, reserves the right to decide whether the activity is in a position to be carried out. If this is not the case, LOCAL COOLTOUR will try to coordinate the reprogramming of date and time of the experience with you. In the event that you are unable to do so at another time, you will receive 100% refund.